Frequently Asked Questions

Shop available products online, or send an inquiry for a custom floral design. Include your occasion, date, location, preferred style, quantities, and budget so we can guide you.

We create florals for weddings and events, remembrance and memorials, everyday gifting, seasonal celebrations, and businesses. Explore our services to find your starting point.

Yes. Share your inspiration and any essential flowers, colors, or restrictions before confirming your order. Flowers and materials are seasonal; we will discuss availability and suitable alternatives while keeping your overall style and palette in mind.

Each design is individual. Flower varieties, bloom stages, greenery, containers, and decorative materials may vary. Website images are design references and may include styled or digitally created imagery. Read our floral disclosure for details.

An inquiry or conversation does not confirm a booking. Availability, scope, price, and any payment or deposit requirements must be confirmed in writing. Contact us early for your preferred date.

We serve Oʻahu. Delivery availability and charges depend on the product, destination, and service requirements. Review the options offered at checkout or confirm delivery in your written quote. Provide the full address, recipient details, and access instructions.

They are separate services. Product delivery does not automatically include installation, setup, or removal. These services must be included in your order or arranged separately. Visit Kadomatsu services or holiday decorating for the relevant details.

Standard Kadomatsu products, New Year accessories, and standard Kadomatsu installation/removal services require full payment. Custom floral and Kadomatsu orders require a 50% deposit, with the balance due as invoiced before fulfillment. Other booking terms are confirmed in your quote. Review the Holiday Order Policy before paying.

Contact us as soon as possible with your order details. Changes depend on timing, materials already committed, and your accepted order terms. Final-sale products and non-refundable deposits are explained in the applicable policy; please review your confirmation and our Terms & Conditions.

Please contact info@thepurplerosefloral.com promptly with your order number, a description of the issue, and photographs where helpful. We will review damaged, incorrect, or unfulfilled orders under the applicable order policy.

Follow the care instructions supplied with your arrangement. Fresh materials are perishable, and longevity varies with the flowers, temperature, handling, and care. Let us know about relevant allergies, sensitivities, or pet-related restrictions when planning your order.

Explore Kadomatsu pre-orders for available arrangements and New Year accessories. Product pages and checkout show the current options. For a custom design or installation, inquire with us.

Sunday, December 27, 2026, at Chiko’s Tavern, 930 McCully Street, Honolulu. Choose the morning session, 9–11 AM, or the afternoon session, 1–3 PM, Hawaiʻi Standard Time. Each session is limited to 30 participants. Complimentary on-site parking is available.

General Admission is $90 per participant, plus 4.712% Hawaiʻi GET. Each ticket includes guided instruction, materials, and one 15-inch Hawaiʻi Traditional Kadomatsu to make and take home. Register for your session.

Yes. Choose the General Admission quantity for your participants and provide their details in the attendee form. You can add a second matching 15-inch Kadomatsu for $50 plus GET, for the same session. The second-arrangement add-on does not admit another participant.

Yes. Workshop admission and other products can be added to the same shopping cart and purchased in one checkout. Select the correct workshop session and review the fulfillment options for each item before paying.

Yes. The December 27 Holiday Pop-Up Shop is open to attendees and the public from 9 AM–5 PM, with merchandise subject to availability. Food and beverage service is unavailable during the event; Chiko’s Tavern opens for regular business at 5 PM.

Read the Workshop Registration & Refund Policy on the workshop registration page before purchasing. Workshop sales are final, subject to applicable law and the organizer cancellation provisions stated there.

Begin with a complimentary 30-minute consultation. Share your property location, the areas you would like styled, existing décor, budget, and preferred dates. We will prepare a written scope and quote.

Yes, where suitable for the agreed design and installation. Décor purchases, fresh florals, sourcing, rentals, specialty equipment, travel, and any additional requirements are confirmed separately in your written quote.

Removal can be booked separately or with installation, as agreed in writing. Decorating removal includes dismantling the agreed displays and packing into client-provided containers. Disposal and storage are excluded unless separately quoted.

A 50% non-refundable deposit is required for confirmed scope and dates. The balance is due 7 days before installation, or 7 days before removal for removal-only bookings. Bookings within 7 days of the first service require full payment at booking. See the Holiday Order Policy.

Yes. We welcome corporate and commercial floral inquiries, as well as distributor and wholesale account applications. Visit Distributor and Wholesale Accounts or contact us to discuss your needs.